What is this?
The Aerosoft support data base provides downloads of up to date program files/updates/installers for DVD/Box version customers from the Aerosoft product range.
Register games and simulations
To be eligible for this support please register with your email adress.You will then receive a confirmation email. Click on the link in the email to verify your email adress.
After registration you can change your email adress any time.
You can now register products in your account. Select the button '+ add product', select your product in the selection field and confirm with the serial number of the product. Please be aware to check that it is the correct number. If possible please use the copy/paste function.
If your product ist not listed in the selection field then there is no update for the product available and there is no need to register this product. If you have a product that grants you benefits in our shop after registering (for example, the X-Plane-11 box), this is taken into account automatically.
If there is an update available for one or more products, the button 'information' will hold info on download links, new serial numbers (only if neccessary), etc.
Normally we provide an full installer via the download button (setup.exe or zip file) which you can execute after downloading. Customers who purchased download products directly from the Aerosoft-Shop (www.aerosoft-shop.com / www.aerosoft.com) are asked to download the latest product version from their customer account (https://www.aerosoft.com/en/account).
Problems, suggestions or questions about this support data base can be sent to:
https://helpdesk.aerosoft.com/portal/newticket oder als direkte E-Mail an firstname.lastname@example.org
Further support can be found here:
Orders / release dates / returns: email@example.com
Aerosoft Forum: http://forum.aerosoft.com